FAQ: Moonshell: A Mermaid Game
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Will I be able get the add-ons later?

Yes, we are using a pledge manager where you will be able to customize your order and get exactly the combination of items you want.

Last updated: March 02, 2021 10:36

How do I help out for the social stretch goals?

Share the launch post on the Unfiltered Games Facebook to help unlock the stretch goal for alternate sea urchin art.

Like and comment on the Unfiltered Gamer launch video on YouTube to help unlock the stretch goal for a UV Spot Highlight on the box cover.

These shares also help us unlock the 48-hour funding goal, 6 mermaid objective cards that will be available for everyone!

Last updated: March 02, 2021 10:36

Will you be offering more mermaid pins?

Depending on demand, we may add more mermaid character options as pins to the pledge manager!

Last updated: March 02, 2021 10:36

Will the game be available in any other languages?

For this first print run, we are not translating the game into other languages. However, we are open to backers posting an unofficial translation of the rules on the BGG listing

Last updated: March 02, 2021 10:36

Are you accepting retailer pledges?

We’d love to work with retailers outside of the kickstarter campaign. Please email info@unfilteredgamer.com with your interest. We are anticipating games being shipped in boxes of 8.

Last updated: March 02, 2021 10:36

What is the solo play like?

The solo play is very similar to multiplayer. The set up and actions you can take on your turn are exactly the same. After each turn, the “AI” will take actions to rotate the board, move, and collect tiles to keep you on your toes. Try to beat your best score or follow a mini campaign set up that adds in the additional components over time: can you achieve a high enough score to become mermaid royalty? We will be livestreaming a solo playthrough on March 3 at 6:30 pm pst with Unfiltered Gamer on Facebook, and posting a video to the campaign page afterwards.

Last updated: March 02, 2021 10:36

Can I get Moonshell after the campaign?

The best way to ensure you get a copy of Moonshell is to back the campaign now. You can also back for $1 to get access to the pledge manager, if you are undecided.

As it stands, we do not anticipate having many retail options for the game after the campaign, so the Kickstarter campaign is the best way to ensure you get a copy!

Last updated: March 08, 2021 12:46

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: December 2021

Last Updated At: 03/28/21
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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